Frequently Asked Questions

A: [company name] cleans and disinfects after every rental with special disinfectant. The jump unit should be clean when you get it.
A: Yes all orders require a 50% deposit. The are fully refundable if you cancel your order at least 7 days prior to your rental date. If you cancel between 2-6 days prior to your rental you will be given a rain check that is good for 1 year. Please call our office and we can discuss details. Our goal is happy customers!
A: Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

Still have a question? Call or Write: info@orbitmoonwalks.com 832-998-0545





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