Frequently Asked Questions

A: Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
A: Yes, but once again, please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees may apply depending on your location. At the check out cart, add your city and zip to calculate delivery fee and minimum order required for your city!
A: No. We arrive early to set up so you get the entire rental time to play. We will call you the evening before your event to set up a delivery time.
A: That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the day before to confirm that someone will be at the party location.
Orbit Moonwalks cleans and disinfects after every rental with special disinfectant. The bouncer will be clean when you get it.
A: Our inflatable rides and games are inflated using a fully enclosed electric blower unit that is powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each blower draws roughly 9-10 Amps (1,000 -1,100w) and some larger units use multiple blowers. Electricity is needed within 100 feet of the inflatable. These motors run constantly to keep the unit inflated so constant ample power will be required. Customers are responsible for making sure sufficient power is available before booking. If power is not efficient enough to run your unit/s, you are responsible for the rental cost and there will be no refund since our equipment was held for your reservation date.

Concession equipment should not be placed on the same power source. The units are powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each machine requires between 7-11 Amps (900-1,300w).

Orbit Moonwalks supplied generators may only be used to power Orbit Moonwalks equipment. An Orbit Moonwalks generator may be used to power the units if sufficient outlets/power is not available. Please see the accessories portion of our website for pricing.

Still have a question? Call or Write: 832-998-0545